Frequently Asked Questions
Our goal is to provide the highest quality medical care and service, emphasizing a proactive, comprehensive approach to both disease prevention and wellness. These services will be provided in a relaxed yet professional setting. From the moment you enter our office, we want you to be completely satisfied with every aspect of your care.
It is better! We have limited the size of our practice so we can devote more time to each patient’s care and individual needs. This practice model allows us to schedule approximately 30 minutes for routine appointments and approximately 60 minutes for the Comprehensive Annual Health Assessment. Appointments will start promptly, and we will be able to spend more time with you. If a problem requires extra time for evaluation, we will accommodate you to the best of our ability.
Also, our communication will be enhanced through patient-dedicated cell phone and email.
We are affiliated with Yampa Valley Medical Center, Steamboat Springs, CO 80487.
Our goal is to be available to our patients 24 hours a day, 7 days a week. However, there will be occasions when each of us are out of town or otherwise unavailable. In these situations, we will cover for one another.
We intend to remain “in-network” providers for most major insurance plans and will bill your insurance directly for office visits (office visit charges are not included in your annual fee). If the terms of your insurance plan require a co-pay, we are obligated to request payment at time of service. Even if we are not providers for your insurance plan, we will attempt to refer you to in-network physicians for any necessary consultations and to in-network facilities for diagnostic tests and hospitalizations as medically indicated. Any services rendered by these physicians or facilities will be billed by the performing entity, and should be covered by your insurer according to your policy benefits and in-network fees.
Yes. Our office will file your claims with Medicare, as well as with your supplemental insurer on your behalf, as required by law. For any patients who may have a Medicare Advantage plan, office visit fees will continue to be the responsibility of the patient.
Yes. Our medical practice does not take the place of general health insurance coverage. Our practice is a primary care medical practice, not a health insurance program. You are advised to continue your PPO, Medicare or other insurance program as well as participation in your FSA or HSA plan.
Your annual fee may be paid in full by check to: Steamboat Springs Family Medicine or may be paid annually, semiannually, quarterly or monthly by credit card. If you opt for the semiannual, quarterly or monthly payment option, the first payment will be charged automatically to the credit card you indicate on your Patient Agreement form upon receipt of the enrollment form. The remaining balance of your annual enrollment fee will also be charged automatically to your credit card on or about three or six months after your start date, or once every month, accordingly.
You are advised to consult with your FSA or HSA plan administrator, employer, HR representative or tax advisor to clarify qualification in your particular circumstance.